UIDAI Regional Offices In India: Contact Information, Functions, and Other Details

Complete details of UIDAI Regional Offices and State Offices across India. Get addresses, helpline numbers, email IDs, and jurisdiction coverage of Bengaluru, Chandigarh, Delhi, Guwahati, Hyderabad, Lucknow, Mumbai, & Ranchi. 

The Unique Identification Authority of India (UIDAI) manages the Aadhaar ecosystem in India. With over 1.3 billion Aadhaar numbers issued, the role of UIDAI is not limited to enrolment and updates. UIDAI also manages policy implementation, grievance redressal, and ensures smooth coordination between central, state, local authorities, and individuals.

To decentralise its operations and strengthen its presence across India, UIDAI has set up 8 Regional Offices (ROs) supported by State Offices (SOs). These offices are active for grievance handling and technical support at the regional and state levels.

UIDAI Regional Offices and State Coverage

UIDAI currently operates 8 Regional Offices (ROs) across India. Each office covers multiple states and union territories. Some ROs also supervise State Offices (SOs) that cater to specific states.

Here is the detailed coverage of UIDAI Regional Offices:

Click here to download the entire UIDAI Regional Offices contact details PDF.

UIDAI Regional Offices – Addresses & Contact Information

Here are the official addresses, grievance contacts, phone numbers, and emails of all UIDAI Regional and State Offices.

UIDAI Regional Office, Bengaluru

• Khanija Bhavan, No. 49, 3rd Floor, South Wing Race Course Road, Bengaluru – 560001
• Toll Free: 1947 | Grievance: 080-22340865 | Reception: 080-22340104
• Email: help[at]uidai[dot]gov[dot]in

UIDAI Regional Office, Delhi

• Ground Floor, Supreme Court Metro Station, Pragati Maidan, New Delhi – 110001
• Grievance Cell: 011-40851426 | Reception: 011-40851426
• Email: help[at]uidai[dot]gov[dot]in

UIDAI Regional Office, Guwahati

• Block-V, First Floor, HOUSEFED Complex, Beltola-Basistha Road, Dispur, Guwahati – 781006
• Helpline: 0361-2221819
• Email: helpdesk.roghy[at]uidai[dot]net[dot]in

UIDAI Regional Office, Hyderabad

• 6th Floor, East Block, Swarna Jayanthi Complex, Beside Maitrivanam, Ameerpet, Hyderabad – 500038, Telangana
• Reception: 040-23739269
• Email: help[at]uidai[dot]gov[dot]in

UIDAI Regional Office, Lucknow

• 3rd Floor, UP Samaj Kalyan Nirman Nigam Building, TC-46/V, Vibhuti Khand, Gomti Nagar, Lucknow – 226010
• Grievance Cell: 0522-2304978 / 0522-2304979
• Email: help[at]uidai[dot]gov[dot]in

UIDAI Regional Office, Mumbai

• 7th Floor, MTNL Exchange, GD Somani Marg, Cuff Parade, Colaba, Mumbai – 400005
• Contact: 022-22163492 | Grievance: 1947
• Email: help[at]uidai[dot]gov[dot]in

UIDAI Regional Office, Ranchi

• 1st Floor, JIADA Central Office Building, Namkum Industrial Area, Near STPI Lowadih, Ranchi – 834010
• Toll Free: 1947 | Helpdesk: 9031002292
• Email: help[at]uidai[dot]gov[dot]in

UIDAI Regional Office, Chandigarh

• SCO 139-141, 4th & 5th Floor, Sector 17-C, Chandigarh – 160017
• Toll Free: 1947
• Email: help[at]uidai[dot]gov[dot]in

UIDAI State Offices – Key Details

Some states have dedicated State Offices (SOs) under respective Regional Offices. These SOs provide localized assistance.

• SO Thiruvananthapuram (Kerala) – Doorsanchar Bhavan, PMG Junction, Thiruvananthapuram – 695033
  0471-2308804 |  helpdesk-sokl[at]uidai[dot]net[dot]in

• SO Bhopal (Madhya Pradesh) – BSNL Bhawan, Near Paryawas Bhawan, Arera Hills, Bhopal – 462026
  0755-2994732

• SO Patna (Bihar) – Lalit Bhawan, Bailey Road, Patna – 800001
  0612-2545678

• SO Kolkata (West Bengal) – Telephone Bhawan, BBD Bag (South), Dalhousie, Kolkata – 700001
  033-22101060

• SO Bhubaneswar (Odisha) – OCAC Tower, Acharya Vihar, Bhubaneswar – 751013
  0674-2914217

• SO Ahmedabad (Gujarat) – Telephone Bhawan, CG Road, Ellis Bridge, Ahmedabad – 380006
  079-29911701

Functions of UIDAI Regional Offices

UIDAI Regional Offices are not merely administrative setups; they perform a wide range of important tasks. Some of the major functions include:

1. Policy Implementation

   • Ensure that Aadhaar-related policies, circulars, and guidelines issued by UIDAI Headquarters are implemented at the state and regional level.

2. Coordination with States and UTs

   • Work closely with state/UT nodal officers to ensure Aadhaar enrolment and update activities are carried out smoothly.

3. Support to Registrars & Enrolment Agencies

   • Coordinate with empaneled registrars and enrolment agencies for setting up and running Aadhaar enrolment/update centers.

4. Grievance Redressal

   • Act as nodal points for resolving public grievances related to Aadhaar enrolment, updates, authentication, and other services.

5. Monitoring & Supervision

   • Monitor enrolment agencies, ensure quality of biometric/demographic data, and take corrective measures wherever needed.

6. Technical & Administrative Support

   • Provide technical assistance to state governments and ensure smooth functioning of Aadhaar services.

7. Awareness & Outreach

   • Conduct regional-level awareness programs to educate citizens about Aadhaar services, security, and benefits.

Importance of UIDAI Regional & State Offices

UIDAI Regional and State Offices are critical for ensuring the success of Aadhaar services across India. They help in:

• Reaching rural and remote populations
• Handling public grievances efficiently
• Ensuring smooth Aadhaar enrolment & updates
• Monitoring service quality across states
• Bridging coordination between central UIDAI HQ and state governments

How to Contact UIDAI for Aadhaar Queries

Apart from visiting regional/state offices, citizens can contact UIDAI through:

• Toll-Free Number: 1947
• Official Email: help@uidai.gov.in
• Website: uidai.gov.in / myaadhaar.uidai.gov.in
• mAadhaar App: For Aadhaar services on mobile
• Aadhaar Seva Kendras (ASKs): Dedicated centers for enrolment and updates

Conclusion

UIDAI Regional Offices play a vital role in managing Aadhaar operations across India. With dedicated offices in all zones, UIDAI ensures that citizens can access support, resolve grievances, and avail Aadhaar services without depending solely on the headquarters. Knowing the contact details and functions of these offices can help individuals and organisations connect with UIDAI more effectively.

If you are facing any issue related to Aadhaar, be it enrolment, update, or authentication, you can reach out to your nearest UIDAI Regional or State Office or simply dial 1947 for assistance.